Terms of Inflatable Equipment Rentals
Lessor and Driver(s) Requirements: To rent a GoBoat or iSUP, the Lessee named on the Rental Agreement must be at least 19 years old. The primary Lessee must present a valid G driver’s license (not a learner’s permit) in person at the time of rental. All additional users must also meet the age and licensing requirements mentioned above. Additional drivers must present their driver's license in person and be present for driving instruction to be eligible to operate our rental watercrafts.
Compliance with Regulations: Lessees and Drivers must adhere to the rules and regulations set forth by the Canadian Coast Guard. The consumption of drugs or alcohol is strictly prohibited on our watercraft. Lake & Land Rentals reserves the right to refuse rental to anyone suspected of being under the influence of drugs or alcohol.
Safety Equipment: Lake & Land Rentals does not provide safety equipment required for each vessel, but the Lessees has the option to for rent. It is the Lessees responsible to provide own safety gear as indicated by Transport Canada's Marine Safety regulations, ensure the legality and safety of the personal watercraft.
Boater Education Recommendations: While not mandatory, we highly recommend that the Lessee and all Drivers obtain a pleasure craft operator's card before renting. Visit www.boatsmartexam.com for information on the Boat Smart course and exams. If you do not possess a boater’s license (pleasure craft operator's card), you may complete a boater safety checklist (Canadian Coast Guard Approved), which serves as a temporary license for the duration of the rental.
We prioritize your safety and adherence to regulations while ensuring your enjoyment on the water. If you have any questions or need further clarification on our rental terms, please do not hesitate to contact us.
Cancellation Policy and Weather Safety
Cancellation Notice: We request a minimum of 48 hours' notice for any rental cancellations. Our rental day commences promptly at 9:00 am. If you cancel your booking with more than 48 hours' notice, your Non-Refundable Booking Deposit will be securely held in your Lake & Land Rentals customer account. This deposit can be conveniently applied to any future rental invoice.
Late Cancellations or No-Show: Failure to notify us at least 48 hours before 9:00 am on the first day of your rental, or providing no notice at all, will result in the forfeiture of your booking deposit.
Weather Safety Concerns: In the event of unsafe weather conditions, as determined by Lake & Land Rentals staff (including sustained high winds or lightning), we reserve the right to refuse the rental. Our primary concern is your safety while out on the water. However, we understand that rescheduling may be necessary. If your rental is refused due to unsafe weather conditions, we will happily reschedule your booking to another day. Your booking deposit will be seamlessly applied to the alternate rental day.
Rescheduling Policy: Rescheduled rentals are subject to equipment availability. We strive to accommodate all rescheduling requests; however, we do not cancel other customers' rentals to accommodate alternate rental days. We appreciate your understanding in this matter.
Deposit Validity: Booking deposits for customers who reschedule 48 hours or more ahead of their rental do not expire. You can rest assured that your deposit remains valid and can be applied to rentals in the following year as well.
We value your business and prioritize your safety and satisfaction. If you have any questions or concerns regarding our cancellation or weather safety policies, please feel free to reach out to our friendly team.
Damage Deposit and Responsibility
Damage Deposit Requirement: At the commencement of the rental, a damage deposit is pre-authorized on the Lessee's credit card. This is a mandatory requirement for all rentals and is contingent upon the type of rental being conducted.
Deposit Size: The amount of the damage deposit varies based on the specific rental being undertaken.
Your understanding and compliance with this policy are appreciated. Should you have any inquiries regarding the damage deposit or require further clarification, please don't hesitate to contact us.
Late Return Charges
Policy: A Late Charge based on the full daily rate will be enforced if the rental is returned after the specified return time indicated on the Rental Agreement.
Thank you for adhering to our policies. Should you have any questions or need further assistance, feel free to reach out to us.